Askapsych
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  • About us
  • Psychological Services
  • Fees & Rebates
  • Client Charter
  • Privacy Policy
  • FAQ
  • Crisis Support
  • Get in Touch
  • More
    • Home
    • About us
    • Psychological Services
    • Fees & Rebates
    • Client Charter
    • Privacy Policy
    • FAQ
    • Crisis Support
    • Get in Touch
Askapsych
  • Home
  • About us
  • Psychological Services
  • Fees & Rebates
  • Client Charter
  • Privacy Policy
  • FAQ
  • Crisis Support
  • Get in Touch

Frequently Asked Questions (FAQ)

Do I need a referral to see a psychologist?

No, you can book an appointment without a referral. However, if you would like to access a Medicare rebate, you will need a Mental Health Care Plan from your GP.

What is a Mental Health Care Plan?

A Mental Health Care Plan is prepared by your GP and allows you to claim Medicare rebates for psychological sessions.
You may be eligible for up to 10 sessions per calendar year.

How much will sessions cost?

Session fees vary depending on the type of service.
Please refer to the Fees & Rebates page for detailed information about session costs, Medicare rebates, and any out-of-pocket expenses.

What happens in the first session?

The first session is focused on understanding your concerns, background, and goals for therapy.
This may include discussing your current difficulties, history, and what you would like to achieve from support.

How long are sessions?

Standard sessions run for approximately 50 minutes.

Is therapy confidential?

Yes, your information is kept strictly confidential.
There are some legal exceptions, such as if there is a risk of serious harm to you or someone else, or if required by law. These will be explained to you at the beginning of therapy.

Do you offer telehealth sessions?

Yes, telehealth (video or phone) sessions are available for your convenience.

How do I make an appointment?

You can book an appointment by:

Calling or texting

Sending an email

What is your cancellation policy?

If you need to cancel or reschedule, please provide at least 24 hours’ notice.
Late cancellations or missed appointments may incur a fee.

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