No, you can book an appointment without a referral. However, if you would like to access a Medicare rebate, you will need a Mental Health Care Plan from your GP.
A Mental Health Care Plan is prepared by your GP and allows you to claim Medicare rebates for psychological sessions.
You may be eligible for up to 10 sessions per calendar year.
Session fees vary depending on the type of service.
Please refer to the Fees & Rebates page for detailed information about session costs, Medicare rebates, and any out-of-pocket expenses.
The first session is focused on understanding your concerns, background, and goals for therapy.
This may include discussing your current difficulties, history, and what you would like to achieve from support.
Standard sessions run for approximately 50 minutes.
Yes, your information is kept strictly confidential.
There are some legal exceptions, such as if there is a risk of serious harm to you or someone else, or if required by law. These will be explained to you at the beginning of therapy.
Yes, telehealth (video or phone) sessions are available for your convenience.
You can book an appointment by:
Calling or texting
Sending an email
If you need to cancel or reschedule, please provide at least 24 hours’ notice.
Late cancellations or missed appointments may incur a fee.
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